Android guide

Install your eSIM on Android

Choose your phone’s brand: we show you every screen, from scanning the QR code to data roaming.

Before you start

  • An eSIM-compatible, unlocked phone

    Dial *#06# as if making a call: if an EID code appears, your phone has an eSIM. The phone must not be locked to a carrier. If you bought it on a contract, ask your carrier.

  • Internet on the phone

    Connect to Wi-Fi (or use your SIM’s mobile data): the phone downloads the eSIM from the internet.

  • The QR code on another screen

    Open the e-mail with the QR code on a laptop, tablet or another phone (or print it) and scan it with your phone. Only have your phone? Enter the code manually instead.

  • When to install

    Install the eSIM shortly before you leave, for example on the day of the trip, while you still have Wi-Fi. The validity of your plan is counted from activation, as described in the plan details.

Choose your phone’s brand

Samsung Galaxy Google Pixel Huawei Xiaomi / Redmi Other Android phones

Not sure of the brand? It is on the back of the phone or in Settings → About phone.

Install on Samsung Galaxy

For Samsung Galaxy phones with One UI 6 or newer (most models from recent years).

  1. Step 1: Open Settings and tap Connections.

  2. Step 2: Tap SIM manager.

  3. Step 3: Under eSIMs, tap Add eSIM.

    The phone may search for carrier plans for a few seconds. Wait, then choose to scan the QR code.

  4. Step 4: Tap Scan QR code.

    Without scanning: Enter activation code (see below).

  5. Step 5: Scan the QR code from your e-mail, then confirm adding the eSIM.

  6. Step 6: Wait a few seconds: Flash Sim appears under eSIMs. Make sure it is turned on (the switch on the right).

Without a QR code: manual entry

Can’t scan the code (for example, you only have your phone with you)? Type the details in by hand. You will find them in the eSIM e-mail and on your order page:

  • SM-DP+ address + Activation codewhen the phone asks for two fields
  • Full code (LPA)when the phone asks for one code (it starts with LPA:1$)
  1. In step 4, tap Enter activation code.
  2. Paste the Full code (LPA) from your e-mail and confirm. If the phone asks for separate fields, fill in the SM-DP+ address and the Activation code.

Copy the codes exactly, without spaces at the start or end. Easiest: open the e-mail on your phone, press and hold the code → Copy, then paste it into the field.

Activation: the line, mobile data and roaming

After installing, the eSIM must be turned on and chosen for the internet. Calls and SMS stay on your home SIM.

  1. Step 7: In SIM manager, under Preferred SIMs → Mobile data, choose Flash Sim. Calls and SMS stay on your home SIM.

    Leave Data switching off, so the phone doesn’t switch to your home SIM’s data by itself.

  2. Step 8: Turn on roaming: Settings → Connections → Mobile networks → Data roaming.

    If a SIM choice appears at the top, select Flash Sim first.

Good to know on Samsung Galaxy

  • eSIM is available on most Galaxy S and Z models and on some newer Galaxy A models. Check with *#06# whether an EID appears.
  • On some models (for example certain older Galaxy Z Flip phones) the physical SIM and the eSIM can’t be active at the same time, so check your model’s specifications.

Install on Google Pixel

For Google Pixel phones with Android 15 or newer. On other phones with “plain” Android (Motorola, Nokia) the steps are similar.

  1. Step 1: Open Settings and tap Network & internet.

    UK English: Network and Internet.

  2. Step 2: Tap SIMs.

  3. Step 3: Tap Add SIM.

  4. Step 4: Choose Set up an eSIM.

    During the phone’s first setup: Download SIM → Set up.

  5. Step 5: Scan the QR code from your e-mail, confirm the download and follow the screens until Done.

    Scanning doesn’t work? On the camera screen, look for the option to enter the code manually (see below).

Without a QR code: manual entry

Can’t scan the code (for example, you only have your phone with you)? Type the details in by hand. You will find them in the eSIM e-mail and on your order page:

  • SM-DP+ address + Activation codewhen the phone asks for two fields
  • Full code (LPA)when the phone asks for one code (it starts with LPA:1$)
  1. On the camera screen, look for the option to enter the code manually (on Android 16 it can appear after the help steps shown on screen, as Enter activation code).
  2. Paste the Full code (LPA) from your e-mail and continue.

Copy the codes exactly, without spaces at the start or end. Easiest: open the e-mail on your phone, press and hold the code → Copy, then paste it into the field.

Activation: the line, mobile data and roaming

After installing, the eSIM must be turned on and chosen for the internet. Calls and SMS stay on your home SIM.

  1. Step 6: In SIMs, open Flash Sim and turn on Use this SIM.

  2. Step 7: Back in SIMs: calls and SMS on your home SIM, Mobile data on Flash Sim.

    Leave Automatic data switching off, so the phone doesn’t switch to your home SIM’s data by itself.

  3. Step 8: On the Flash Sim page, turn on Roaming.

Good to know on Google Pixel

  • Every Pixel from the Pixel 3 on has an eSIM; from the Pixel 3a on, two lines can be active at the same time (your home SIM and the eSIM).
  • Some Pixel phones bought from carriers in other countries may have the eSIM locked. Check with *#06# whether an EID appears.

Install on Huawei

For Huawei phones with eSIM and EMUI 12-14 or HarmonyOS. Only a few Huawei models have an eSIM.

  1. Step 1: Open Settings and tap Mobile network.

  2. Step 2: Tap SIM management.

  3. Step 3: Tap Add eSIM (the + on the eSIM card).

    The exact name of the option differs from model to model.

  4. Step 4: Scan the QR code from your e-mail.

    Have the QR code as a picture on the phone? You can also pick it from the gallery (the icon in the corner).

  5. Step 5: Confirm with Add this eSIM and wait until Flash Sim appears in SIM management. Make sure it is turned on.

Without a QR code: manual entry

Can’t scan the code (for example, you only have your phone with you)? Type the details in by hand. You will find them in the eSIM e-mail and on your order page:

  • SM-DP+ address + Activation codewhen the phone asks for two fields
  • Full code (LPA)when the phone asks for one code (it starts with LPA:1$)
  1. On the scan screen, choose Enter manually.
  2. Fill in the SM-DP+ address and the Activation code from your e-mail and confirm.

Copy the codes exactly, without spaces at the start or end. Easiest: open the e-mail on your phone, press and hold the code → Copy, then paste it into the field.

Activation: the line, mobile data and roaming

After installing, the eSIM must be turned on and chosen for the internet. Calls and SMS stay on your home SIM.

  1. Step 6: In SIM management, choose Flash Sim for Mobile data. Calls stay on your home SIM.

  2. Step 7: Turn on roaming for Flash Sim: Settings → Mobile network → Mobile data → Data roaming.

    For your home SIM, Data roaming stays off.

Good to know on Huawei

  • Only a few Huawei models have an eSIM (for example P40, P40 Pro, Mate 40 Pro, Pura 70 Pro), depending on the country where they were sold.
  • Some Huawei models allow only one active SIM at a time or use the eSIM instead of the second SIM. Check your model’s specifications.

Install on Xiaomi / Redmi

For Xiaomi, Redmi and POCO phones with HyperOS 2 or newer. On MIUI and HyperOS 1 the menus have other names (see the notes).

  1. Step 1: Open Settings and tap Mobile networks.

    On MIUI and HyperOS 1: SIM cards & mobile networks.

  2. Step 2: Turn on eSIM (the Turn on eSIM switch) and confirm with OK.

    On some versions: Use eSIM → Manage eSIM.

  3. Step 3: Tap Add eSIM.

  4. Step 4: Scan the QR code from your e-mail and confirm the download. Wait until the Flash Sim line appears.

    Have the QR code as a picture on the phone? You can also pick it from the gallery.

Without a QR code: manual entry

Can’t scan the code (for example, you only have your phone with you)? Type the details in by hand. You will find them in the eSIM e-mail and on your order page:

  • SM-DP+ address + Activation codewhen the phone asks for two fields
  • Full code (LPA)when the phone asks for one code (it starts with LPA:1$)
  1. On the camera screen, choose to enter the activation details manually.
  2. Paste the Full code (LPA) or fill in the SM-DP+ address and the Activation code from your e-mail.

Copy the codes exactly, without spaces at the start or end. Easiest: open the e-mail on your phone, press and hold the code → Copy, then paste it into the field.

Activation: the line, mobile data and roaming

After installing, the eSIM must be turned on and chosen for the internet. Calls and SMS stay on your home SIM.

  1. Step 5: In Mobile networks, choose Flash Sim for mobile data. Calls stay on your home SIM.

  2. Step 6: Open the Flash Sim line, tap International roaming and choose Always.

Good to know on Xiaomi / Redmi

  • Only some Xiaomi, Redmi and POCO models have an eSIM, usually the flagship ones. Check with *#06# whether an EID appears.
  • The menus changed from MIUI to HyperOS: if you can’t find an option, search for “eSIM” in the Settings search bar.

Install on other Android phones

For Motorola, OnePlus, Oppo, Realme, Vivo, Honor, Nokia, Sony and other brands: the menus differ a little, the steps are the same.

  1. Step 1: Open Settings and search for “eSIM” in the search bar at the top.

  2. Step 2: Open the result for adding an eSIM. It is usually under Connections, Network & internet, Mobile networks or SIM cards.

  3. Step 3: Choose to scan the QR code and scan the code from your e-mail (or enter the code manually, from the e-mail).

    For manual entry you need the Full code (LPA) or the SM-DP+ address and the Activation code.

Activation: the line, mobile data and roaming

After installing, the eSIM must be turned on and chosen for the internet. Calls and SMS stay on your home SIM.

  1. Step 4: Turn on the eSIM line and choose it for mobile data. Keep your home SIM for calls and SMS.

  2. Step 5: Turn on data roaming only for the eSIM, in the eSIM line’s settings (usually under Mobile networks).

Good to know on other Android phones

  • Dial *#06#: if an EID code appears, the phone has an eSIM.
  • If a menu doesn’t exist on your phone, search Settings for words like “SIM”, “eSIM” or “roaming”.

Good to know

  • Install the eSIM only once: the QR code can usually be used only once.
  • Don't delete the eSIM from your phone after installing it: it usually can't be installed a second time, and any top-ups are added to the same line.
  • The validity of your plan is counted from activation, as described in the plan details.
  • A phone can store several eSIMs, but usually only one or two lines can be active at the same time.

Common problems

  • The QR code doesn’t work or was already used

    A QR code can usually be installed only once. If you see an error (invalid or already used code), don’t keep retrying and don’t delete anything. Write to us with the ICCID from your e-mail and we’ll help.

  • No signal on the eSIM (“no service”)

    Check that you are in a country covered by your plan, that the eSIM line is turned on and that data roaming is on for the eSIM. Turn airplane mode on and off, then restart the phone. Connecting to the network can take a few minutes.

  • Signal, but no internet

    Check: the eSIM is chosen for mobile data, data roaming is on for the eSIM, and the phone has been restarted. If your plan needs APN settings, they are in your order e-mail: set them exactly as shown there.

  • I can’t find the option to add an eSIM

    Your phone may not have an eSIM or may be locked to a carrier. Dial *#06#: if no EID appears, the phone has no eSIM.

  • I deleted the eSIM by mistake

    Write to us before doing anything else: a deleted eSIM usually can’t be reinstalled with the same code.

Menu names can differ slightly depending on your phone model and system version. The pictures are illustrations of the screens, not screenshots of your phone.